Allworx Announces Next Generation of Communications System Software

New IP-Based Software Includes New Features to Serve Small, Medium Businesses

EAST ROCHESTER, N.Y., November 10, 2008 — Allworx, which develops Internet Protocol-based (IP) phone systems that deliver new capabilities and efficiency to small and medium-size businesses (SMB), today announced the availability of Allworx System software 6.9.5 − the latest version of the company’s powerful communications system software.

The new 6.9.5 System Software offers a host of new features, including:

  • Advanced Logging - allows administrators to log events simultaneously from different modules and separately from the main system event log. These logs can be collected, downloaded and emailed for diagnostic purposes when requested by Allworx Customer Support
  • Automatic Multisite Route Selection - provides the ability to route an outbound call over the most appropriate carrier and service offering based on the number dialed and the Dialing Privileges Group associated with the source of the call. With the addition of Allworx Automatic Multisite Route Selection, calls can now be routed to carrier services on Remote Allworx servers
  • Call Detail Records (CDR) - provides a list of all calls placed and received with Allworx products. System release 6.9.5 includes the addition of DNIS fields to the Call Detail Records
  • Dialed Number Identification Service (DNIS) - informs users what telephone number was dialed by the caller on incoming calls before the call is even answered. The dialed number (or associated name) will appear on the graphical display of the user’s Allworx phone. The call can then be routed to the correct destination and/or answered in the correct context for the caller
  • Remote Technical Support - an easy method for Allworx Customer Support to access an Allworx server at a customer site so that they can serve the customer in the quickest and most efficient manner possible. The service eliminates the need for VPN and firewall settings modification when accessing the server

Allworx’ product suite also provides a series of software-based options that include: Call Assistant, Call Queuing, Conference Center, VPN, and more, while also offering the functionality of e-mail and Web servers, SPI firewalls, and routers.

 

About Allworx:
Allworx, a wholly owned subsidiary of PAETEC Holding Corp., develops award winning, phone & network systems for small-to-medium sized businesses through a network of Authorized Resellers. The product line includes the Allworx 6x, 10x and 24x systems and Allworx 9112 and 9102 phones along with a series of software options. By combining the advanced features of today's VoIP systems with the key system features SMBs have grown to rely on, Allworx systems are ideal replacements for the millions of aging (TDM) PBX and key phone systems in use today. Allworx' Consulting Division delivers elite software and digital hardware engineering services to both large and small companies who want to enhance and compliment their research and product development capabilities.

 

Contact:
Allworx Corp.
Media Contact:
Alice Hartnett
704.845.7381
Alice.Hartnett@windstream.com